Frequently Asked Questions

Solve your doubts with our easy to use FAQ panel.

FAQ’s

Basic Rug Care

As with carpet, the most important thing you can do for your area rug(s) is to vacuum them regularly. Take care to not vacuum the fringe of your area rug. For pet owners, make sure to brush out pet hair every so often. One more item, turn your rugs every 6 months to a year to even out the wear. But vacuuming alone won’t keep your area rugs lasting for decades — regular cleaning helps too! Area rugs also benefit from a deep cleaning every couple of years, depending on use and traffic. Specialty rugs require special cleaning. If not professionally and properly cleaned, a rug can be damaged during the wash process. Don’t know what kind of area rug you have? Not a problem. Schedule a pick-up (additional fee applies) or drop-off appointment 562-606-2560. We now also offer curbside pick-up! Serving Long Beach, Signal Hill, Lakewood, Los Alamitos, Seal Beach, Rancho Palos Verdes, Torrance, Cerritos, Huntington Beach and more. Call today for your free quote.

What is rug backing repair and replacement?

Do you have a tufted wool rug? Rug backings are an essential part of the rug construction. Hand tufted rugs are made by shooting wool yarns through a canvas. When done, a second canvas backing is glued to the back of the area rug to stabilize the fibers and foundation. You can tell it’s a tufted rug by looking at the back side of the rug. If you can see a burlap-type fabric, then it’s a tufted wool rug. The burlap fabric comes in a variety of colors most commonly used is a cream, ivory or grey.

 

Broken rug backings may show wrinkles, pieces of the border or backing may start flaking or peeling off or dust-like particles can be found on your floor when moved. You may also notice signs of a broken backing from the front (face) of the rug like fibers falling out or the rug buckling. If your rug is deteriorating. damaged or broken, backing repair and replacement is an option to preserve the structural integrity of your rug investment. Contact Rug’it Cleaning to arrange a pick-up/delivery (additional fee) or drop-off appointment. We’ll repair the backing and return your rug with new life.

What are your Covid-19 safety protocols?

Our staff is fully vaccinated and the facility is open by appointment only. It is our policy to have hand-sanitizer on-hand, disinfect common area after every appointment at our facility, offer touchless payments and curbside pick-up/delivery for area rugs as well as open to any special instructions. We continue to do our part to keep everyone as safe as possible.

When should I clean my carpet, upholstery or rug?

If you can’t remember the last time it was professionally cleaned then it’s probably time to have it professionally cleaned. Much like sheets in your home, your carpet, upholstery, rug fibers attract soils. Over time it can add more wear and tear to your textile item and recommend you professionally clean every 1-2 years, more frequently if you have pets and/or children.

What is the best method for carpet cleaning?

Based on our experience and training the most effective cleaning method is steam cleaning extraction. We have both a truck-mounted system and portable high-rise units.

How much does carpet cleaning cost?

The cost varies by number of areas, size, how soiled it is and if there are any stain(s). Rug’it Cleaning has no hidden costs. Our goal is to provide the best cleaning possible and do so by taking the time, using the appropriate solutions and equipment.

Are carpets dirtier than toilet seats?

Carpets are 4,000 times dirtier than toilet seats. We recommend you clean your carpets once a year, twice if you have pets and/or children. BOOK ONLINE today! ( Hyperlink ) We also offer a carpet/upholstery spot remover and woolzyme solution for area rugs to minimize spots until your next professional cleaning. Stop by our facility located at 1679 E.28th St. Signal Hill, 90755 or ask our technicians at your next service appointment.

How often should you clean your grout?

Grout is a porous material – it collects dirt and grime often discoloring the surface. Regular mopping doesn’t reach the hidden dirt deep within the pores of grout lines. We recommend you professionally clean your tiles and seal every couple years. It not only protects your grout lines but prolongs the life of your stone. We also recommend you seal your stone at a regular frequency to significantly slow down the absorption of liquid into the stone. If you don’t seal your grout, it will absorb water, bacteria and stains. Adding a grout sealer protects your grout so it’s waterproof and repels moisture and germs. Sealing the grout helps prolong the look, texture and consistency of your group and more importantly prevents mildew and mold.

How do you treat pet stains and odor?

Rug’it Cleaning specializes in pet treatments. Pet urine never fully dries unless treated and causes the odor and potential staining and discoloration on your carpet, upholstery or area rug. We have special solutions (enzymes) that assist in crystalizing the urine molecules and deodorize then use tools to extract from your carpet and/or upholstery or flush from your area rug when cleaned in our facility. There are instances when the damage is too far to restore and pad and floor replacement is necessary. We now offer carpet and floor replacement and can provide

How do you clean an area rug?

No two area rugs are the same in our world whether by construction or use. We treat each rug uniquely based on its needs. The first step is to identify the area rug. Its fiber, construction and condition. Then we dust it to remove all the dry soils, next pre-wash (rinse) before washing it thoroughly where we apply a cleaning solution and/or treat the area rug based on its cleaning needs. This is done to break down all the grease and soils embedded in the area rug. We then rinse the cleaning agents and leftover soils so we can place the area rug into a centrifuge to extract as much moisture and soiling that cannot be removed by hand. It’s then groomed, combing the pile in the proper direction, before drying onsite. Upon completion, we conduct a final inspection to ensure it’s clean and dried properly where we’ll post-vacuum once it’s passed inspection. If we feel a second cleaning will garnish better results, we repeat the same process again at no additional cost to you.

How do you store a rug?

Keep your area rug safe and protected by professionally cleaning your area rug. Maintenance is key in storing your rug as it will be stored for months or long periods of time. The last thing you want is for a spot to turn into a stain or moth issues to arise and ruin your area rug. To store, tightly roll and wrap the rug in a protective fabric or plastic. Store it off the ground. Lastly, unroll it every few months to check for damage. Questions, no worries we’re here to help – give us a call 562-606-2560.

How do you store a rug?

Keep your area rug safe and protected by professionally cleaning your area rug. Maintenance is key in storing your rug as it will be stored for months or long periods of time. The last thing you want is for a spot to turn into a stain or moth issues to arise and ruin your area rug. To store, tightly roll and wrap the rug in a protective fabric or plastic. Store it off the ground. Lastly, unroll it every few months to check for damage. Questions, no worries we’re here to help – give us a call 562-606-2560.

Are your cleaning products safe for pets and children?

We offer eco-friendly cleaning that is safe for both pets and children. Furthermore, our carpet and upholstery cleaning solutions are biodegradable.

How often should I seal my stone floors or counters?

As stone care professionals, sealing is the most overlooked service to protect your investment from stains. Sealant and maintenance depends on stone, we recommend every 1-2 years to prolong the life of your stone.

Do you move furniture?

For liability reasons, we do not move anything over 15 pounds. However, we understand our elderly population may need extra assistance and are happy to help when we can.

Do anti-stain protectors really work?

We offer fiber protectors — while they do not prevent your carpet, upholstery and/or area rug from getting soiled, its purpose is to protect the surface from permanent stains and prolong the life of the fiber, if applied properly.

How long will it take to complete a service and dry?

On average, 1 1/2 to 2 1/2 hours depending on the size of your home of business. Drying times vary on thickness of fiber, weather conditions, and airflow. We always encourage our customers to ask technicians for an answer as every home and day is different.

How much does it cost to clean an area rug?

Unlike any other carpet cleaner, we don’t just clean the surface of your area rug. We give your rug a bath, it’s a hand wash process in our facility. Our wool certified and master rug cleaner applies old-age techniques with modern day equipment to provide the best cleaning possible to preserve each rug’s unique fibers and accentuate its beautiful features. Cleaning method and cost depends on fiber, construction and size of your area rug. Cost varies between $2- $8 a sf.

How can I clean my sofa cushion or dining chair?

Truthfully. The best way to clean it is to leave it to the professionals. Adding baking soda, cleaning product and such makes cleaning and/or removing a stain harder. Our commercial grade solutions, tools and equipment are 100x more effective. We clean upholstery at your home or office OR drop-off appointments are available.

The Rug'it Cleaning Guarantee

Welcome to Rug’it Cleaning, your ultimate solution for all your rug and carpet cleaning needs. Our commitment is to treat our customers like family and friends, providing exceptional services that surpass expectations. With our expertise and dedication to quality, choosing Rug’it Cleaning is the right choice.

For six consecutive years, Rug’it Cleaning has been recognized as a SuperPro, an elite service provider in the United States. This prestigious award honors excellence and identifies the highest quality home service companies. We are proud recipients of several accolades, including the Best Small Business 2018 by the Signal Hill Chamber of Commerce, Best of Long Beach 2019 by Long Beach Living, 2020 Community Impact Award by NiceJob, and Nextdoor 2021 Neighborhood Favorite. Year after year, our commitment to excellent service has been acknowledged, not only by our customers but also by our city and industry peers.

Here's why you should choose Rug'it Cleaning:

Honesty: We believe in transparency, and there are no hidden charges or fine print to worry about.
Reputation: We have earned a five-star rating from our satisfied customers. Our locally and family owned business takes great pride in maintaining our reputation and delivering top-quality work.
Experience: With over 10 years of experience in the industry, you can rely on us to provide exceptional service and fair pricing. Our expertise ensures that your rugs and carpets receive the best care possible.
Customer Service: We value the opportunity to serve you, and we never pressure you into any unnecessary services or upsells. We believe in being of service to our community, both in our work and beyond.
Environmental Consciousness: As a green business, we are dedicated to sustainable practices.
Supporting American-Made: We take pride in purchasing and utilizing cleaning solutions, products, and equipment that are MADE IN AMERICA. We hold ourselves to the highest standards of service, ensuring the safety and quality of our materials.

At Rug’it Cleaning, we prioritize customer satisfaction. Our services are designed to provide convenience, enhance the longevity of your rugs and carpets, and create a clean and healthy living environment for you and your loved ones. Conveniently located in Long Beach, Rug’it Cleaning offers a local drop-off facility for expert rug cleaning. Experience peace of mind knowing that your rugs are in the hands of skilled professionals who will provide meticulous cleaning and revitalization to bring out their true beauty.

We appreciate you giving us the opportunity to service your home or business and understand every service request is unique. We’re here to help, should you have any additional questions please give us a call!

What Our Clients are Saying:

Rug'it Cleaning
5.0
Based on 492 reviews
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D RockerD Rocker
21:37 20 May 24
Came out and gave the owner lots of options and choices. Good guys
Sylvia HarveySylvia Harvey
16:58 06 May 24
Very on target business. I get a lot of foot traffic in my den where the area rug is so I take my rug to them twice a year, always comes out great & looking like new. We anlso purchased a nice thick mat to place under our area rug. Owner operated & very courteous & friendly!
Kim ChiriguayoKim Chiriguayo
00:58 02 May 24
Great job with communication and cleaning! Drop off service great add on
Jan WurtzJan Wurtz
22:19 30 Apr 24
Isaac was very helpful in cleaning my chairs and two rugs, they look great!!
Michelle GerdesMichelle Gerdes
16:55 25 Apr 24
Once a year I have them clean all my area rugs & they do a fantastic job! Ever 16 months they clean my larger rugs & they always come back awesome.I always drop them off at my convenience & pick them up myself. I do set up at appointments but never been a problem 😊
Toni O'DonnellToni O'Donnell
21:44 22 Apr 24
Friendly staff great service great communication and great price
Candy DemonetCandy Demonet
22:59 18 Apr 24
Michelle JamiesonMichelle Jamieson
22:24 16 Apr 24
Great service representative, cleaned carpets nicely, he was also quick & informative with the process. I'd highly recommend Rug it.
Mandy JohnsonMandy Johnson
17:36 15 Apr 24
I have nothing but positive things to say about our experience with Rug'it Cleaning. They came recommended and I can see why. Communication was helpful and clear. Estimates were fair and turnaround was quick. Truly some of the best customer service I've ever experienced.
LilyLily
15:06 13 Apr 24
Highly recommend! They cleaned my area rug that had years of wear and it came back looking like new. The option of having it picked up and dropped off made the whole process convenient and efficient.
Teresa SirianiTeresa Siriani
13:42 12 Apr 24
Isaac is AMAZING AMAZING AMAZING! He cleans the carpets in all of my family’s homes and we could not be more pleased. He is efficient, friendly, punctual... and does GREAT work! Thank you Isaac!
Letisia GonzalesLetisia Gonzales
22:25 10 Apr 24
Andrew LunaAndrew Luna
22:42 08 Apr 24
I recently had Rug’It tackle two area rugs that were very dirty from pet accidents, on top of everyday mess. The rugs were both light colored so the dirt and stains were evident. Thankfully Rug’It did such a great job on our rugs that they look brand new. They’re free from stains and any lingering pet odors. The pickup/delivery were also so smooth and convenient. I would definitely trust them to get the job done again!
Gayle KerfootGayle Kerfoot
13:50 07 Apr 24
We had our couches a chair and a rug cleaned by Issac. They all were pretty soiled and they came out beautiful. I highly recommend them. On time, very professional and did a great job!
Cecile WaltersCecile Walters
20:59 03 Apr 24
Outstanding service as always. It was time to update my floors. Rug'it educated me fully on laminate flooring and carpets. I wasn't sure where I wanted to place what. With their input, I agreed with their recommendations and my floors are in and are beautiful. Thank you RugIt.
Mark MarcosMark Marcos
22:20 29 Mar 24
Very good company,through work and paying attention to fine details,great prices
Denise GardinerDenise Gardiner
21:36 26 Mar 24
Very easy to schedule, professional and a pleasure
Kenneth FreedmanKenneth Freedman
22:18 25 Mar 24
Very knowledgeable and dependable. Delivered on time. Fair price.
Beth PaulBeth Paul
21:31 25 Mar 24
Carpet looks great! Isaac was prompt, professional, and thorough. Their cleaning process has no odor and the carpet wasn’t soaking wet.This is the third time we’ve used Rug it. It won’t be the last.
Sarah AllenSarah Allen
04:26 13 Mar 24
Melissa D.Melissa D.
05:04 29 Feb 24
They did a phenomenal job cleaning two area rugs. The rugs were picked up and dropped off at my house. The colors look so much more vibrant since they’ve been cleaned and I would recommend Rug’it to anyone looking for area rug cleaning.
Katie LarsonKatie Larson
21:29 27 Feb 24
Isaac and the Rug’It team are my go to whenever I’m asked for a carpet cleaner or need one for my clients. The professionalism is top notch, as is the follow up and follow through. What’s important is the quality of the work! They have been able to get out the most resistant stains, to bring carpets and flooring back to almost new. So appreciate them and highly - - always - recommend them. Photos here are the before and after Rug’It.
Melvin SandovalMelvin Sandoval
19:37 23 Feb 24
Rug it cleaning did an excellent job cleaning our shag area rug. Our rug was looking dirty after a year of heavy traffic on the rug. They left it looking impeccable in a timely manner. Would highly recommend!
Breanna MastersBreanna Masters
20:26 14 Feb 24
We had a 100% wool rug cleaned here that was beyond dirty and misshapen and Maria at rug‘it helped us make it look brand new! Thanks again!!
Just had 2 rugs cleaned and got to pads as well. Both rugs were heavily pet stained and were about 15 plus years old. Amazingly they look brand new! Wonderful service and friendly staff. Price is reasonable and worth every penny. My wife and I highly recommend Rug It!
Nas HNas H
21:47 08 Feb 24
Great Service . Have used them on many occasions and am never disappointed. Very professional and does a great job at great prices - highly recommend.
Amy ScottAmy Scott
05:11 08 Feb 24
Really loved the personalized attention and conversation - they offer more than just wool rug cleaning! I brought Rug'it three small rugs (2 or 3 x 5 ish?) - one was wool/viscose blend, the other two were 100% wool - all were cleaned to my satisfaction. I will definitely bring other rugs to them when cleaning is needed, and will definitely consider their services when it's time to investigate other flooring needs. I was happy with the timeline from drop off to pick up, and pricing for services was reasonable, in my opinion.
Tuuli LTuuli L
21:55 06 Feb 24
Great service and great results! Cleaning for kitchen runner and living room area rugs, synthetic material. Both rugs look like new! Friendly and professional, good communication. Special thanks to Isaac for pick up and drop off and easy payment! Highly recommend this place! 🙌🏻🤩
Cheyenne SimonsCheyenne Simons
01:23 02 Feb 24
Definitely the spot for my yearly carpet cleaning. Great work and even better customer service!
Ed RappaportEd Rappaport
20:08 30 Jan 24
Excellent cleaning of 5 oriental rugs. Isaac, who picked up and delivered the rugs, is knowledgeable, professional, and arrived at my home at the scheduled times. The store was easy to reach, and my phone calls are answered by a nice and knowledgeable lady. I'm happy to recommend Rug'it.
Aaron ShetlandAaron Shetland
00:41 30 Jan 24
Rug’it Cleaning is wonderful. We’ve brought our rugs here a couple of times now and it’s been a great experience. Super easy to drop off or pick up. They can even come to you. Turn around time and service have both been stellar.
mike zambranomike zambrano
18:11 29 Jan 24
They cleaned our rug to perfection. What a difference it made! Will continue to use them. They are very professional
Charlótte MedinaCharlótte Medina
20:24 28 Jan 24
Very good pricing and service. They left my rug just like new.
reba arareba ara
17:31 21 Jan 24
Pet stainedAnd now it’s like newThank you!!!
Allison InsunzaAllison Insunza
22:24 12 Jan 24
The customer service was great and my rug was thoroughly cleaned.
Kerri VaringKerri Varing
16:42 12 Jan 24
always available and always returns your callls and does a great job!
Helen WilliamsHelen Williams
20:21 25 Dec 23
I had 4 rugs cleaned and a small repair. The service and knowledge of the team is so helpful. My rugs look new again. This is the second time I have used this service. I highly recommend this service to anyone with rugs they care about.
Patricia WoodPatricia Wood
00:39 24 Dec 23
Isaac is the best! He has been cleaning my carpet for years. He is always responsive and punctual. My carpet dries quickly and always looks great.
Christine BatesChristine Bates
00:06 20 Dec 23
We had a great experience with Rug It. This was the second time they cleaned our carpets including bedrooms, office, hallway and stairs. Even tho it had been almost six years, everything turned out better than expected. We will use this service again. They also offer purchase and installation of carpet, wood, tile and vinyl. Something to keep in mind when we’re ready to replace what we have. Thank you!
Janae FloydJanae Floyd
12:54 08 Dec 23
Great service!
Alex BernsteinAlex Bernstein
22:31 06 Dec 23
Leslie HarrisLeslie Harris
22:55 04 Dec 23
I had such a great experience with Rug’it Cleaning! Isaac is so friendly and personable. He did an excellent job and my carpets look fresh and new. I highly recommend Rug’it Cleaning!
Bonnie PriceBonnie Price
06:22 02 Dec 23
Isaac has kept my-38- year-old carpet still looking good. He is ontime and does great work...always a pleasure to see.
Kimberly SaldanaKimberly Saldana
18:53 28 Nov 23
Randy TrahanRandy Trahan
17:04 15 Nov 23
The staff are very friendly and knowledgeable and answered several questions regarding the cleaning process for one of my rugs before I brought it in. They clean the rugs at their shop where they have professional cleaning equipment, drying racks and fans. The good thing about this is that they are not limited to using small, ineffective portable carpet cleaning machines (like other companies that show up at your house to clean carpet). My rug came out looking new! Old pet spots and water marks were eliminated. Will definitely use them again!
A. C.A. C.
03:37 09 Nov 23
Brought in a wool blend area rug covered in mold, and they treated and cleaned it. I'm fairly inexperienced with rug maintenance, but I was walked through with what could and could not be done. I am 100% satisfied with my sparkling clean rug. I'll be coming back in the future.
mark perrasmark perras
02:32 06 Nov 23
I have been using them for almost 10 years now give or take have never been disappointed. Very responsive very professional I highly recommend.
Joel LoyaJoel Loya
05:16 31 Oct 23
Isaac from Rug-it! Really took care of me! Very professional, on time, and the work he did was amazing! Carpet looks 100X’s better!Im glad I can always count on him! Thanks!
Phyllis AriasPhyllis Arias
21:34 26 Oct 23
I had been looking for a quality professional rug cleaner for ages. Finally found them! Rug It Cleaning is quick, professional and they know their rugs!
David ChavezDavid Chavez
23:15 24 Oct 23
Couch and dining chairs are now very clean! Thank you!!!
Sergio LopezSergio Lopez
16:11 19 Oct 23
Rug it definitely meets expectations. I have used them several times to clean some rugs and clean the carpet in our office spaces !! Let me tell you, they are professional, on time, and literally work miracles. My rugs and carpet look brand spanking new !!! I will definitely a forever customer.
Ivan JIvan J
17:24 09 Oct 23
My wool rug was in poor shape, suffering abuse for years. I was able to drop it off at Rug’it in Signal Hill and now it looks and feels like new. Very reasonable rates!
Jean PeacockJean Peacock
18:17 04 Sep 23
Issac is terrific. He is friendly, professional and most of all does a great job! I have used Rug’it for many years and will continue to do so. He cleaned my rugs and upholstered furniture and I couldn’t be happier. His business is communicative and he is always on time.
mamashotwellmamashotwell
18:47 22 May 23
I have been a regular customer of Isaac's for many years now. I have seen him expand his business and grow his clientele. He succeeds because he is personable and professional. My husband and I unreservedly recommend Rug It cleaning in Long Beach. 😊. We don’t have much carpet, but it gets high traffic with three teens coming and going. The top of the stairs gets dark streaks and Rug It always gets the carpet clean again. And the stain remover he sells is a miracle. I use it on toss pillows and to sprout the carpet between his visits.
D RockerD Rocker
21:37 20 May 24
Came out and gave the owner lots of options and choices. Good guys
Sylvia HarveySylvia Harvey
16:58 06 May 24
Very on target business. I get a lot of foot traffic in my den where the area rug is so I take my rug to them twice a year, always comes out great & looking like new. We anlso purchased a nice thick mat to place under our area rug. Owner operated & very courteous & friendly!
Kim ChiriguayoKim Chiriguayo
00:58 02 May 24
Great job with communication and cleaning! Drop off service great add on
Jan WurtzJan Wurtz
22:19 30 Apr 24
Isaac was very helpful in cleaning my chairs and two rugs, they look great!!
Michelle GerdesMichelle Gerdes
16:55 25 Apr 24
Once a year I have them clean all my area rugs & they do a fantastic job! Ever 16 months they clean my larger rugs & they always come back awesome.I always drop them off at my convenience & pick them up myself. I do set up at appointments but never been a problem 😊
Toni O'DonnellToni O'Donnell
21:44 22 Apr 24
Friendly staff great service great communication and great price
Candy DemonetCandy Demonet
22:59 18 Apr 24
Michelle JamiesonMichelle Jamieson
22:24 16 Apr 24
Great service representative, cleaned carpets nicely, he was also quick & informative with the process. I'd highly recommend Rug it.
Mandy JohnsonMandy Johnson
17:36 15 Apr 24
I have nothing but positive things to say about our experience with Rug'it Cleaning. They came recommended and I can see why. Communication was helpful and clear. Estimates were fair and turnaround was quick. Truly some of the best customer service I've ever experienced.
LilyLily
15:06 13 Apr 24
Highly recommend! They cleaned my area rug that had years of wear and it came back looking like new. The option of having it picked up and dropped off made the whole process convenient and efficient.
Teresa SirianiTeresa Siriani
13:42 12 Apr 24
Isaac is AMAZING AMAZING AMAZING! He cleans the carpets in all of my family’s homes and we could not be more pleased. He is efficient, friendly, punctual... and does GREAT work! Thank you Isaac!
Letisia GonzalesLetisia Gonzales
22:25 10 Apr 24
Andrew LunaAndrew Luna
22:42 08 Apr 24
I recently had Rug’It tackle two area rugs that were very dirty from pet accidents, on top of everyday mess. The rugs were both light colored so the dirt and stains were evident. Thankfully Rug’It did such a great job on our rugs that they look brand new. They’re free from stains and any lingering pet odors. The pickup/delivery were also so smooth and convenient. I would definitely trust them to get the job done again!
Gayle KerfootGayle Kerfoot
13:50 07 Apr 24
We had our couches a chair and a rug cleaned by Issac. They all were pretty soiled and they came out beautiful. I highly recommend them. On time, very professional and did a great job!
Cecile WaltersCecile Walters
20:59 03 Apr 24
Outstanding service as always. It was time to update my floors. Rug'it educated me fully on laminate flooring and carpets. I wasn't sure where I wanted to place what. With their input, I agreed with their recommendations and my floors are in and are beautiful. Thank you RugIt.
Mark MarcosMark Marcos
22:20 29 Mar 24
Very good company,through work and paying attention to fine details,great prices
Denise GardinerDenise Gardiner
21:36 26 Mar 24
Very easy to schedule, professional and a pleasure
Kenneth FreedmanKenneth Freedman
22:18 25 Mar 24
Very knowledgeable and dependable. Delivered on time. Fair price.
Beth PaulBeth Paul
21:31 25 Mar 24
Carpet looks great! Isaac was prompt, professional, and thorough. Their cleaning process has no odor and the carpet wasn’t soaking wet.This is the third time we’ve used Rug it. It won’t be the last.
Sarah AllenSarah Allen
04:26 13 Mar 24
Melissa D.Melissa D.
05:04 29 Feb 24
They did a phenomenal job cleaning two area rugs. The rugs were picked up and dropped off at my house. The colors look so much more vibrant since they’ve been cleaned and I would recommend Rug’it to anyone looking for area rug cleaning.
Katie LarsonKatie Larson
21:29 27 Feb 24
Isaac and the Rug’It team are my go to whenever I’m asked for a carpet cleaner or need one for my clients. The professionalism is top notch, as is the follow up and follow through. What’s important is the quality of the work! They have been able to get out the most resistant stains, to bring carpets and flooring back to almost new. So appreciate them and highly - - always - recommend them. Photos here are the before and after Rug’It.
Melvin SandovalMelvin Sandoval
19:37 23 Feb 24
Rug it cleaning did an excellent job cleaning our shag area rug. Our rug was looking dirty after a year of heavy traffic on the rug. They left it looking impeccable in a timely manner. Would highly recommend!
Breanna MastersBreanna Masters
20:26 14 Feb 24
We had a 100% wool rug cleaned here that was beyond dirty and misshapen and Maria at rug‘it helped us make it look brand new! Thanks again!!
Just had 2 rugs cleaned and got to pads as well. Both rugs were heavily pet stained and were about 15 plus years old. Amazingly they look brand new! Wonderful service and friendly staff. Price is reasonable and worth every penny. My wife and I highly recommend Rug It!
Nas HNas H
21:47 08 Feb 24
Great Service . Have used them on many occasions and am never disappointed. Very professional and does a great job at great prices - highly recommend.
Amy ScottAmy Scott
05:11 08 Feb 24
Really loved the personalized attention and conversation - they offer more than just wool rug cleaning! I brought Rug'it three small rugs (2 or 3 x 5 ish?) - one was wool/viscose blend, the other two were 100% wool - all were cleaned to my satisfaction. I will definitely bring other rugs to them when cleaning is needed, and will definitely consider their services when it's time to investigate other flooring needs. I was happy with the timeline from drop off to pick up, and pricing for services was reasonable, in my opinion.
Tuuli LTuuli L
21:55 06 Feb 24
Great service and great results! Cleaning for kitchen runner and living room area rugs, synthetic material. Both rugs look like new! Friendly and professional, good communication. Special thanks to Isaac for pick up and drop off and easy payment! Highly recommend this place! 🙌🏻🤩
Cheyenne SimonsCheyenne Simons
01:23 02 Feb 24
Definitely the spot for my yearly carpet cleaning. Great work and even better customer service!
Ed RappaportEd Rappaport
20:08 30 Jan 24
Excellent cleaning of 5 oriental rugs. Isaac, who picked up and delivered the rugs, is knowledgeable, professional, and arrived at my home at the scheduled times. The store was easy to reach, and my phone calls are answered by a nice and knowledgeable lady. I'm happy to recommend Rug'it.
Aaron ShetlandAaron Shetland
00:41 30 Jan 24
Rug’it Cleaning is wonderful. We’ve brought our rugs here a couple of times now and it’s been a great experience. Super easy to drop off or pick up. They can even come to you. Turn around time and service have both been stellar.
mike zambranomike zambrano
18:11 29 Jan 24
They cleaned our rug to perfection. What a difference it made! Will continue to use them. They are very professional
Charlótte MedinaCharlótte Medina
20:24 28 Jan 24
Very good pricing and service. They left my rug just like new.
reba arareba ara
17:31 21 Jan 24
Pet stainedAnd now it’s like newThank you!!!
Allison InsunzaAllison Insunza
22:24 12 Jan 24
The customer service was great and my rug was thoroughly cleaned.
Kerri VaringKerri Varing
16:42 12 Jan 24
always available and always returns your callls and does a great job!
Helen WilliamsHelen Williams
20:21 25 Dec 23
I had 4 rugs cleaned and a small repair. The service and knowledge of the team is so helpful. My rugs look new again. This is the second time I have used this service. I highly recommend this service to anyone with rugs they care about.
Patricia WoodPatricia Wood
00:39 24 Dec 23
Isaac is the best! He has been cleaning my carpet for years. He is always responsive and punctual. My carpet dries quickly and always looks great.
Christine BatesChristine Bates
00:06 20 Dec 23
We had a great experience with Rug It. This was the second time they cleaned our carpets including bedrooms, office, hallway and stairs. Even tho it had been almost six years, everything turned out better than expected. We will use this service again. They also offer purchase and installation of carpet, wood, tile and vinyl. Something to keep in mind when we’re ready to replace what we have. Thank you!
Janae FloydJanae Floyd
12:54 08 Dec 23
Great service!
Alex BernsteinAlex Bernstein
22:31 06 Dec 23
Leslie HarrisLeslie Harris
22:55 04 Dec 23
I had such a great experience with Rug’it Cleaning! Isaac is so friendly and personable. He did an excellent job and my carpets look fresh and new. I highly recommend Rug’it Cleaning!
Bonnie PriceBonnie Price
06:22 02 Dec 23
Isaac has kept my-38- year-old carpet still looking good. He is ontime and does great work...always a pleasure to see.
Kimberly SaldanaKimberly Saldana
18:53 28 Nov 23
Randy TrahanRandy Trahan
17:04 15 Nov 23
The staff are very friendly and knowledgeable and answered several questions regarding the cleaning process for one of my rugs before I brought it in. They clean the rugs at their shop where they have professional cleaning equipment, drying racks and fans. The good thing about this is that they are not limited to using small, ineffective portable carpet cleaning machines (like other companies that show up at your house to clean carpet). My rug came out looking new! Old pet spots and water marks were eliminated. Will definitely use them again!
A. C.A. C.
03:37 09 Nov 23
Brought in a wool blend area rug covered in mold, and they treated and cleaned it. I'm fairly inexperienced with rug maintenance, but I was walked through with what could and could not be done. I am 100% satisfied with my sparkling clean rug. I'll be coming back in the future.
mark perrasmark perras
02:32 06 Nov 23
I have been using them for almost 10 years now give or take have never been disappointed. Very responsive very professional I highly recommend.
Joel LoyaJoel Loya
05:16 31 Oct 23
Isaac from Rug-it! Really took care of me! Very professional, on time, and the work he did was amazing! Carpet looks 100X’s better!Im glad I can always count on him! Thanks!
Phyllis AriasPhyllis Arias
21:34 26 Oct 23
I had been looking for a quality professional rug cleaner for ages. Finally found them! Rug It Cleaning is quick, professional and they know their rugs!
David ChavezDavid Chavez
23:15 24 Oct 23
Couch and dining chairs are now very clean! Thank you!!!
Sergio LopezSergio Lopez
16:11 19 Oct 23
Rug it definitely meets expectations. I have used them several times to clean some rugs and clean the carpet in our office spaces !! Let me tell you, they are professional, on time, and literally work miracles. My rugs and carpet look brand spanking new !!! I will definitely a forever customer.
Ivan JIvan J
17:24 09 Oct 23
My wool rug was in poor shape, suffering abuse for years. I was able to drop it off at Rug’it in Signal Hill and now it looks and feels like new. Very reasonable rates!
Jean PeacockJean Peacock
18:17 04 Sep 23
Issac is terrific. He is friendly, professional and most of all does a great job! I have used Rug’it for many years and will continue to do so. He cleaned my rugs and upholstered furniture and I couldn’t be happier. His business is communicative and he is always on time.
mamashotwellmamashotwell
18:47 22 May 23
I have been a regular customer of Isaac's for many years now. I have seen him expand his business and grow his clientele. He succeeds because he is personable and professional. My husband and I unreservedly recommend Rug It cleaning in Long Beach. 😊. We don’t have much carpet, but it gets high traffic with three teens coming and going. The top of the stairs gets dark streaks and Rug It always gets the carpet clean again. And the stain remover he sells is a miracle. I use it on toss pillows and to sprout the carpet between his visits.
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100% Satisfaction Guarantee

Your Satisfaction, Guaranteed

At Rug'it Cleaning, your satisfaction is our top priority. Everything we do, we do to the highest standard. We stand by our work 100%. If you are not satisfied with the work carried out, we will come back and redo it for you!